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Frequently Asked Questions


Ordering


Can I get fat quarters?
Yes, our fat quarters are available in beautifully crafted Bundles. Click Here to go to the Fat Quarter Bundles Page.

What does 1/2 yd cut mean?
We do not sell 1/4 yds Online. You may purchase 1/2 yd, 3/4 yd, 1&1/4 yd and so on... (fabric will come in a continuous piece)


Shipping Policy


How long will it take for me to receive my package?
Small Light orders are shipped USPS First Class Mail.
Medium size orders are shipped USPS Priority.USPS delivers Priority mail 1 to 3 days.
Fedex Ground or UPS Ground delivery is used for large orders.
Ladyfingers processes orders received on Tuesday thru Saturday that day or next day received.
Saturday orders received after noon and Sunday orders are processed on Tuesday.

How much is shipping?
We have moved to a Low Rate of $6.95 for orders UNDER $100, shipped to the Continental US. See our Shipping Page for international and other locales.

How do you ship Internationally.
For the current list of countries we ship to and estimated rate chart, go to our Shipping Page.

*Note- shipping charges at check out are ESTIMATED. Final shipping charge will be applied at time of ship.

Can I order Online and Pick Up In Store?
Yes!  Simply select "Store Pickup" as your Shipping Option at Check Out and we will have your order ready for you when you come in.


Returns


How do I process a Return?
Unless otherwise indicated, All Orders for Fabric cut by the Yard, Kits, Patterns, Books & Software are Not Returnable. Other items eligible for Refund with the following requirements which needs to be emailed with your written request to: quiltshop@ladyfingerssewing.com
  • Items must be returned un-opened in the original packaging.
  • Request for Refund must be received within 30 days of Purchase
  • You must Include your Order Number (from the receipt emailed to you)
  • In your request, you Must Include your Full Name, Phone Number, Email Address & Mailing Address.
  • Include a full description of the reason for the refund request




We urge you to ask questions if you have any. Please contact us with any concerns. We are more than happy to help, thats why we are here!!!

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